Returns & Exchanges
At APM Monaco™, we want you to be completely satisfied with your jewelry; therefore, we offer a 30-day return policy for items in their original condition and packaging. Please note that personalized pieces and earrings are final sale due to hygiene and customization standards.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the jewelry in its original APM Monaco™ box and pouch, ensuring all certificates of authenticity are included to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or an APM Monaco™ boutique.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed to the original payment method within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing